CLOUD, DEVOPS & RELIABILITY ENGINEERING

Infrastructure your team can trust at 3am

End-to-end cloud and DevOps engineering: migration and multi-cloud strategy, infrastructure as code, CI/CD and GitOps, Kubernetes, serverless and event-driven systems, security and compliance, FinOps cost optimisation, and 24/7 site reliability engineering — measured against uptime, spend and shipping speed.

8 Sub-Services
End-to-end cloud platform
24/7 SRE
Follow-the-sun on-call
100% IaC
Zero manual drift in console
FinOps
Measured spend vs baseline

What our cloud & DevOps practice covers

Cloud infrastructure decides how fast you can ship, how much you pay, and how often customers see an error page. Our practice covers the eight connected disciplines below, which means one team can own the whole platform — from migration strategy and code-first reproducibility to GitOps pipelines, container orchestration, zero-trust security, FinOps accountability, and 24/7 reliability.

CAPABILITIES & DELIVERABLES

Eight Connected Cloud Disciplines

Each sub-service is delivered standalone or as part of a full platform engagement. Every engagement includes full code ownership, runbooks, and client enablement.

SERVICE 01 / 08

Cloud Migration & Hybrid/Multi-Cloud Strategy

Engage Service
Move workloads to the cloud with a plan, not a leap: workload assessment, migration sequencing, hybrid and multi-cloud architecture, and a landing zone built to scale from day one.

Cloud migration fails most often for organisational reasons, not technical ones: workloads are lifted and shifted without being understood, costs balloon, and teams are left operating an unfamiliar platform. We start with a workload-by-workload assessment — dependencies, data gravity, compliance constraints, licensing, traffic patterns and cost baseline — because the right destination differs per workload: rehost, replatform, refactor, or stay on-premises behind a hybrid design.

Migration itself is sequenced to limit blast radius. We build a landing zone first — accounts and projects, network topology, identity and access, guardrails, logging and a cost-tagging standard — so every migrated workload lands on governed ground. Then workloads move in waves, each with defined success criteria: cutover runbooks, rollback plans, data-sync verification and post-move validation. Cutover windows are rehearsed, not improvised.

For organisations that intentionally span providers, we design hybrid and multi-cloud architecture on its own merits: data locality and sovereignty requirements, latency to users, vendor leverage and resilience against provider-level incidents. The goal is portability by design — infrastructure defined in code, traffic managed at an abstraction layer, and exit costs understood before they matter.

What’s Included In This Service

Workload discovery, dependency mapping and 6R disposition assessment
Cloud landing zone design: network, identity, guardrails and logging
Wave-based migration plan with cutover runbooks and rollback paths
Database and data-transfer migration with integrity verification
Hybrid connectivity: VPN, private interconnect and DNS architecture
Post-migration validation and a cost baseline against your previous spend
SERVICE 02 / 08

Infrastructure as Code (Terraform, CloudFormation)

Engage Service
Every server, network and policy defined in version-controlled code — reviewable, repeatable and reversible. No snowflake environments, no console click-ops, no undocumented drift.

Infrastructure as Code turns your cloud from a pile of hand-configured resources into a codebase. Environments stop being unique artefacts that break in ways nobody can reproduce, and become reproducible definitions that can be reviewed in a pull request, tested before apply, and rolled back on failure. We codify existing infrastructure first — importing what exists, tagging what is undocumented — then move all change through the code path so drift stops accumulating.

We build IaC that teams can actually maintain. That means modular design with sensible abstractions rather than thousand-line monolith files, environment separation through configuration rather than copy-paste, remote state with locking and least-privilege access, and policy-as-code checks that catch insecure or non-compliant resources before they are provisioned. Naming, tagging and cost-allocation standards are enforced in code, not in a wiki nobody reads.

For AWS-centric estates we also work in CloudFormation and CDK where they fit better, and we handle the practical realities: importing legacy resources, breaking up entrenched monolith states, planning destructive changes safely, and migrating between IaC tooling without downtime. The result is infrastructure your team can read, change and audit — with the history to prove what changed and when.

What’s Included In This Service

Import and codification of existing infrastructure into version control
Reusable module libraries with per-environment configuration
Remote state management with locking and least-privilege access
Policy-as-code guardrails (OPA/Sentinel) gating every apply
Drift detection and remediation workflow
Documentation and team enablement so IaC stays owned in-house
SERVICE 03 / 08

CI/CD Pipeline Automation & GitOps

Engage Service
Ship every day with confidence: automated build, test and deployment pipelines where Git is the single source of truth and releases are boring, reversible events.

A deployment process that requires a checklist and a brave engineer is a tax on every release. We build CI/CD pipelines that make shipping routine: every commit triggers an automated build and test run, every merge produces a versioned, deployable artefact, and every deployment is the same well-tested path — never a special case done by hand at 6pm on a Friday.

Pipelines are engineered around what actually protects production: fast unit and integration gates that fail in minutes, container image scanning, secret injection with no credentials in code, preview environments for every pull request, and progressive delivery — blue/green or canary releases with automated rollback the moment health metrics degrade. Deployment frequency stops being scary because every deployment is small, observable and reversible in one step.

GitOps extends the same discipline to operations. The desired state of clusters and environments lives in Git; a reconciliation controller continuously converges reality to match it. Changes are proposed as pull requests, audited automatically, and applied without anyone touching a console. When an incident happens, recovery is a git revert — the fastest and most honest rollback mechanism in existence.

What’s Included In This Service

End-to-end pipeline build: build, test, scan, package, deploy
Preview environments per pull request
Blue/green and canary deployment with automated health-based rollback
GitOps repository structure and reconciliation controller setup
Secret management integrated into the pipeline, never in code
Deployment metrics: lead time, change failure rate, MTTR tracking
SERVICE 04 / 08

Kubernetes & Container Orchestration (Docker, K8s)

Engage Service
Production-grade containers: hardened Docker images, right-sized clusters, sane autoscaling, and workloads that survive node failures without pages going off.

Kubernetes is powerful and unforgiving — the difference between a cluster that heals itself and one that pages you at 3am is several hundred small decisions. We handle the full journey: containerising applications with minimal, hardened images; designing deployments with correct resource requests and limits, liveness and readiness probes, pod disruption budgets and topology spread; and configuring autoscaling at both the pod level (HPA, KEDA event-driven scaling) and the cluster level so capacity follows load instead of guesswork.

Cluster setup covers the platform layer most teams underestimate: ingress and traffic management, certificate automation, network policies that actually segment traffic, pod security standards, image provenance and admission control, and secrets handling that keeps credentials out of manifests. On managed services (EKS, GKE, AKS) we tune the control plane, node groups and upgrades so version bumps stop being weekend-long emergencies.

For teams not yet ready for Kubernetes' operational weight, we are honest about it — a well-run serverless or container-platform deployment is often the better call, and we will say so. Where K8s is right, we deliver clusters with the observability, autoscaling and operational runbooks that make it an asset rather than a liability, and we train your team to run it without us.

What’s Included In This Service

Application containerisation with minimal, hardened images
Cluster design and bootstrap: networking, ingress, cert automation
Deployment manifests: probes, resources, PDBs, topology spread
Autoscaling: HPA, KEDA and cluster autoscaler tuned to real load
Network policies, pod security standards and admission control
Upgrade strategy, backup/restore and operational runbooks
SERVICE 05 / 08

Serverless Architecture & Event-Driven Systems

Engage Service
Systems that scale to zero and burst to thousands of requests without a capacity plan: functions, queues and event buses wired into architectures that stay cheap at low load and stable at high load.

Serverless removes the server from your operational surface — patching, capacity planning and idle cost all disappear — but it introduces its own discipline. Functions need cold-start awareness, memory right-sizing, idempotency by design, and hard limits on execution time and concurrency. Queues and event buses need retry semantics, dead-letter handling and poison-message quarantine. We design for these realities from the start, so the architecture degrades gracefully instead of silently dropping events under load.

Event-driven patterns are where serverless earns its keep: services decoupled through queues and streams, workloads that react to file uploads, webhooks, database changes and scheduled triggers without a long-running process in sight. We map the event flows explicitly — every producer, consumer, retry path and dead-letter route documented — because the failure mode of event-driven systems is not the happy path, it is the event nobody handled.

Cost and observability complete the picture. Serverless pricing is granular, which cuts both ways: we configure dashboards and alarms on invocation volume, error rate, duration and queue depth, and we watch the coupling points — a chatty event loop that fans out 50 invocations per request can cost more than the server it replaced. When serverless is the wrong tool for a component, we say so and containerise it instead.

What’s Included In This Service

Serverless architecture design: functions, queues, buses and streams
Idempotency, retry and dead-letter strategy for every consumer
Cold-start and memory right-sizing optimisation
Event-flow mapping and documentation of all producers/consumers
Cost monitoring with per-function and per-event attribution
Local development and testing setup for event-driven flows
SERVICE 06 / 08

Cloud Security, Hardening & Compliance

Engage Service
Lock down the cloud you already run: identity least-privilege, network segmentation, encryption everywhere, continuous compliance evidence — hardened without slowing your engineers down.

Most cloud breaches are not exotic — they are an over-permissive IAM role, a public storage bucket, an exposed management port, or a leaked long-lived key. Our hardening engagements start with a security baseline audit across identity, network, data and logging, scored against provider well-architected frameworks and CIS benchmarks. Findings arrive ranked by exploitability, so the dangerous 5% gets fixed before the cosmetic rest.

Identity is the core of cloud security. We implement least-privilege roles with short-lived credentials, federation instead of shared accounts, separate duties between deployment pipelines and human operators, and permission boundaries that stop privilege creep before it starts. Network hardening follows: private subnets for everything that does not need an internet route, security groups generated from IaC, and egress control that limits what a compromised workload can reach.

Compliance is engineered, not performed: encryption in transit and at rest with managed key rotation, immutable and access-logged audit trails, and continuous policy checks that flag non-compliant resources the moment they appear — not at audit time. For SOC 2, ISO 27001, HIPAA or GDPR work, we map controls to the framework's requirements and produce the evidence your auditor asks for as a by-product of good engineering, rather than a panicked documentation scramble.

What’s Included In This Service

Security baseline audit against CIS and provider frameworks
IAM least-privilege redesign with federation and short-lived credentials
Network segmentation, egress control and private connectivity
Encryption, key management and secrets-rotation implementation
Continuous compliance monitoring with automated policy checks
Audit evidence packs mapped to SOC 2 / ISO 27001 / HIPAA / GDPR
SERVICE 07 / 08

FinOps & Cloud Infrastructure Cost Optimization

Engage Service
Cut cloud spend without cutting capability: full cost visibility, waste elimination, commitment strategy, and a FinOps practice that keeps spend accountable team by team.

Cloud bills grow because spend is invisible. The first move is attribution: every resource tagged to a team, product and environment, with cost allocated in dashboards each owner can read. Once spend has a name on it, waste becomes obvious — and typical estates find 20–40% of their bill is elimination candidates: idle dev/test environments running around the clock, orphaned volumes and snapshots, over-provisioned instances sized for a peak that happened once in 2019, and forgotten egress patterns.

Then we right-size and restructure. Rightsizing uses real utilisation data, not vendor guesses; storage tiering moves cold data to cheaper classes automatically; and architectural fixes — caching, CDN offload, egress routing, spot instances for fault-tolerant work — attack the structural costs that rightsizing never touches. Commitment strategy comes last: reserved instances, savings plans and CUDs sized against a proven steady-state baseline, not purchased first and hoped for.

Optimisation that lasts is a practice, not a project. We set budgets and anomaly alerts so surprises surface in hours, establish a showback or chargeback rhythm where teams see the cost of their own architecture decisions, and review unit economics — cost per customer, per transaction, per environment — so the conversation shifts from 'the bill went up' to 'the bill went up because revenue went up 30%'. That is the difference between FinOps and bill-shaming.

What’s Included In This Service

Cost attribution: tagging standard, dashboards and owner-level showback
Waste audit: idle resources, orphaned storage and over-provisioning
Rightsizing from real utilisation data with a safe change process
Storage tiering and lifecycle automation
Commitment strategy: RIs, savings plans and CUD sizing from baseline
Budgets, anomaly alerts and monthly FinOps review cadence
SERVICE 08 / 08

24/7 Site Reliability Engineering (SRE) & Observability

Engage Service
Systems that tell you about problems before customers do: SLOs that reflect what users actually experience, observability that answers why, and an on-call rotation that does not burn people out.

Reliability is a feature you design, not a hope you monitor. SRE practice starts with service-level objectives: error budgets defined against what users actually experience — latency percentiles, availability, success rate — agreed with the business, not invented by engineers. Error budgets then do their real job: they give teams a shared, objective language for deciding when to slow feature velocity and pay down reliability debt, replacing opinion battles with arithmetic.

Observability comes before alerting. We instrument the three signals that matter — structured logs, metrics and distributed traces — with correlation built in, so when something fails you can move from symptom to root cause in minutes instead of grepping across five dashboards. Dashboards are built around services and user journeys, not machine names. Alerts fire only on conditions that need a human, tied to SLO burn rates — everything else is a dashboard, not a page.

Our 24/7 coverage handles what automation cannot: a follow-the-sun on-call with defined escalation paths, incident command that keeps communication flowing to stakeholders, and blameless postmortems after every significant incident. The output of each incident is not just a fix but a prevention: runbooks updated, alerts tuned, and architecture hardened so the same failure cannot repeat. Incidents trend down because the loop actually closes.

What’s Included In This Service

SLO/error-budget definition with stakeholder agreement
Observability build-out: structured logs, metrics and distributed tracing
SLO burn-rate alerting tuned to page only when humans are needed
24/7 on-call coverage with escalation and incident command
Runbooks and failure-playbook documentation per service
Blameless postmortems with tracked preventive actions
METHODOLOGY

Our Delivery & SRE Process

The same six phases apply whether we are hardening a single environment or building and operating a full cloud platform — only the depth of each phase changes.

01

Assess & Baseline

A full inventory of your current estate: workloads, dependencies, security posture, spend and reliability history — so every recommendation starts from measured reality, not assumptions.

02

Design & Roadmap

Target architecture and a sequenced roadmap: what moves first, what gets rebuilt, what gets retired. Priorities ranked by risk reduction and cost impact, agreed with your team.

03

Foundation Build

Landing zone, IaC repositories, pipelines and observability land first, because every workload deployed afterwards inherits the guardrails, repeatability and visibility for free.

04

Migrate & Automate

Workloads move in waves with rehearsed cutovers and rollback paths, while automation hardens around them — GitOps reconciliation, policy checks and autoscaling tuned to real traffic.

05

Harden & Optimise

Security hardening, cost optimisation and SLO-based alerting go live. Spend is attributed to owners, alerts are tuned against burn rates, and the estate is measured against the baseline.

06

Operate & Improve

24/7 SRE coverage, incident response and blameless postmortems, with a monthly review of reliability, spend and the roadmap. The platform keeps improving; your team keeps the knowledge.

COMMERCIAL FLEXIBILITY

Engagement Models

Pick the commercial shape that matches how hands-on you want to be and how much of the platform you need covered.

Continuous Operations

Managed Cloud & SRE (Retainer)

We run your platform end to end: infrastructure, pipelines, security posture, cost and 24/7 incident response. Best when you want a senior platform team without hiring and retaining one.

Milestone-Driven

Project-Based Engagements

Fixed-scope work with defined deliverables: a migration, a landing zone, a Kubernetes platform, a CI/CD overhaul, a security hardening pass or a cost-optimisation sprint. Clear scope, clear price.

Embedded Specialists

Team Augmentation & Enablement

Our engineers embed alongside yours to build the platform while your team builds the product, with documentation, pairing and runbooks so operational ownership lands in-house.

Advisory & Roadmap

Cloud & Security Audit

For teams already running cloud infrastructure: an independent review of architecture, security, spend and reliability — with a prioritised list of what to change and what it is worth.

DOMAIN EXPERTISE

Industries We Build & Scale For

Industry context shortens the learning curve and avoids expensive mistakes around compliance, scale patterns and uptime expectations that differ by market.

SaaS & B2B Software
Fintech & Financial Services
E-Commerce & D2C Retail
Healthcare & Health-Tech
Media & Streaming
Logistics & Supply Chain
Education & Ed-Tech
Government & Public Sector
Manufacturing & IoT
AI & Data-Intensive Startups
TECHNOLOGY ECOSYSTEM

Cloud, DevOps & SRE Stack

One dedicated stack across every engagement. We bring the expertise and configure the tooling; you keep full ownership of every account, codebase, cluster, and dashboard we create.

Terraform
Declarative Cloud IaC
OpenTofu
Open Source IaC Fork
AWS CloudFormation
AWS Native Templating
Pulumi
Code-First Infrastructure
TG
Terragrunt
DRY Terraform Wrapper
OPA / Sentinel
Policy-as-Code Engine
GitHub Actions
Automated Workflows & CI
GitLab CI/CD
Integrated DevSecOps
Argo CD
Declarative GitOps for K8s
Flux
GitOps Kubernetes Sync
Jenkins
Extensible Automation Server
CircleCI
Continuous Integration Cloud
Helm
Kubernetes Package Manager
K
Kustomize
Template-Free K8s Config
Kubernetes
Container Orchestration
Docker
Standard Container Runtime
AWS EKS
Managed AWS Kubernetes
Google GKE
Managed GCP Kubernetes
Azure AKS
Managed Azure Kubernetes
KEDA
Event-Driven Autoscaling
Istio
Enterprise Service Mesh
Karpenter
Just-In-Time Node Autoscaling
AWS Lambda
Serverless Event Compute
Google Cloud Functions
Serverless Microservices
Azure Functions
Event-Driven Compute
Apache Kafka
Distributed Event Streaming
RabbitMQ
Robust Message Broker
AWS SQS / SNS
Decoupled Messaging & Queues
HashiCorp Vault
Secrets & Encryption Management
AWS IAM & STS
Least-Privilege Identity
Trivy
Container Vulnerability Scanner
Falco
Cloud-Native Runtime Security
Wiz
Cloud Security Posture (CSPM)
Snyk
Developer Security & SCA
AWS Cost Explorer
Cloud Billing & Analytics
GCP Billing
GCP Cost Management
$
Infracost
IaC Cost Estimation in PRs
Kubecost
Real-Time K8s Cost Allocation
Prometheus
Time-Series Metrics Collection
Grafana
Interactive Metric Dashboards
Datadog
Unified Cloud Monitoring
OpenTelemetry
Vendor-Neutral Telemetry
Loki
Log Aggregation System
P
PagerDuty
Incident Response & On-Call
Sentry
Application Performance & Errors
AWS (Amazon Web Services)
Market-Leading Cloud Provider
Google Cloud Platform (GCP)
Data, K8s & AI Cloud
Microsoft Azure
Enterprise Cloud Ecosystem
Cloudflare
Global Edge & Security
FAQS

Frequently Asked Questions

Straightforward answers to the questions engineering leaders ask before engaging us.

READY TO MODERNIZE YOUR PLATFORM?

Tell us what your infrastructure is costing you

Share your cloud accounts, your pain points and your reliability goals. You’ll get an honest read on what is broken, what it is worth to fix, and the roadmap to do it — before any ongoing commitment.