1. Introduction
Welcome to GenerativeBee ("we," "our," "us"). We are committed to protecting the privacy and security of the data entrusted to us. As a leading IT service and AI development agency based in Jaipur, India, we handle data with the highest standards of safety, transparency, and compliance.
This Privacy Policy explains how we collect, process, secure, and share information when you use our website, purchase our custom software development services, or collaborate with us on artificial intelligence and SEO projects.
2. Information We Collect
We collect information necessary to deliver state-of-the-art digital experiences and consult on advanced technology solutions. This includes:
- Client Information: Contact details, organization name, invoicing addresses, and communications exchanged during project scoping.
- Project Assets & Code bases: Repository URLs, access tokens (temporary and scoped), database schemas, and data payloads provided for integration purposes.
- Usage Data: Technical logs, IP addresses, browser types, and interaction telemetry collected when visiting our platform.
- AI Prompt Telemetry: Input queries and generated outputs recorded during development to tune response accuracy.
3. Enterprise AI & Data Safety
AI Compliance & Zero-Retention Standards
At GenerativeBee, we build and deploy production-grade LLM applications. We understand the risk of intellectual property leakage. Thus, we enforce the following:
- API Zero Data Retention: All client queries routed through third-party APIs (e.g., OpenAI, Google Cloud Vertex AI, Anthropic Claude) utilize enterprise endpoints. These endpoints are legally bound NOT to store or train models on our inputs.
- Local Hosting options: For strictly sensitive data, we implement open-source models (such as Llama 3 or Mistral) locally on dedicated, sandboxed virtual private clouds (VPCs).
- No Automated Output Sharing: Generated assets remain your sole property.
4. Third-Party Data Sharing
We do not sell, rent, or trade your personal or project data. We only share information with trusted third parties to facilitate our services:
- Cloud Providers: Infrastructure hosting on Amazon Web Services (AWS), Google Cloud Platform (GCP), and Vercel.
- Collaboration Tools: Secure communication channels like Slack, GitHub repositories, and Jira for tracking development milestones.
- Payment Gateways: Safe transaction handling through Stripe, PayPal, or wire transfer networks.
5. Code & Data Security
We treat your code and datasets as highly confidential assets. Our security measures include:
- Vulnerability Scanning: Weekly automated scans on our development servers and repositories.
- Encryption: Data is encrypted at rest using AES-256 and in transit using TLS 1.3 protocols.
- Access Audits: Multi-factor authentication (MFA) is strictly enforced for all developers across all version control systems.
6. Your Privacy Rights
Depending on your location, you may have rights under regional regulations (such as GDPR, CCPA, and India's Digital Personal Data Protection Act - DPDPA). These include:
- Right to Access: Request copies of the personal data we hold about you.
- Right to Rectification: Ask us to correct inaccurate or incomplete details.
- Right to Erasure: Request the deletion of your data once our contract is closed.
- Right to Opt-Out: Withdraw consent for analytical or marketing scripts.